Locate Order

Overview:

This article provides instructions on how to use the Locate Order feature in the Xemelgo app to search for and locate work orders using RFID handheld devices with proximity feedback.

Instructions:

To use the locate order feature, tap Locate Order under the Looking for something? section of the Orders user interface.

Next, use the text field to search for a work order. 

Users can enter either the work order’s ID or Tag Number.

Once you have entered the work order’s ID or Tag Number, tap Return.

Then tap on the work order you were searching for.

Next, the Xemelgo app will automatically establish a connection to the RFID handheld device you are using. 

Note: If the RFID handheld device you are attempting to use has not been onboarded to the Xemelgo app before, please consult the Onboarding an RFID Device section of the Xemelgo knowledge base. 

Then, the RFID handheld reader will provide proximity feedback to help you locate the work order you are searching for. 

To begin this process, press and hold the trigger on the reader to scan.

When the work order is nearby, the screen indicator will turn Green, and the RFID handheld reader will emit a rapid audible alert. Conversely, if the work order is barely in proximity, the screen indicator will turn Red, and the RFID handheld reader will emit a subdued audible alert. In cases where the work order is out of range, the indicator will display Nothing Detected. 

If you need to change the work order you are searching for, tap Change.