Time Exceeded Alert

Modified on Tue, 9 Jul, 2024 at 4:36 PM


Instructions:


In Time Exceeded Alert, there are 4 different types of warning thresholds that can be set:


  • Warning - order with standard priority has reached warning time exceeded
  • Critical - order with standard priority has reached critical time exceeded
  • Expedited Warning - order with “expedited” priority has reached warning time exceeded, i.e. 
  • Expedited Critical - order with “expedited” priority has reached critical time exceeded

To set up a Time Exceeded Alert, click + Add Item



Next, select a Location from the dropdown.


Then, enter the number of Minutes you want to set for the Warning Threshold, Critical Threshold, Expedited Warning Threshold, and Expedited Critical Threshold


Note: You can use this tool to help convert from days to minutes.



Once the information has been entered, click Save



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