Instructions:
In Time Exceeded Alert, there are 4 different types of warning thresholds that can be set:
- Warning - order with standard priority has reached warning time exceeded
- Critical - order with standard priority has reached critical time exceeded
- Expedited Warning - order with “expedited” priority has reached warning time exceeded, i.e.
- Expedited Critical - order with “expedited” priority has reached critical time exceeded
To set up a Time Exceeded Alert, click + Add Item.
Next, select a Location from the dropdown.
Then, enter the number of Minutes you want to set for the Warning Threshold, Critical Threshold, Expedited Warning Threshold, and Expedited Critical Threshold.
Note: You can use this tool to help convert from days to minutes.
Once the information has been entered, click Save.
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